Returns & Exchanges

At Uber Eats Shop, we want you to love your gear as much as your favorite meal, which is why we offer a 30-day return window for all non-perishable merchandise. Please note that for safety and hygiene reasons, any food-related items or customized apparel must be in original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Log into your Uber Eats Shop account, navigate to your order history, and select the items you wish to return to receive a prepaid shipping label.

• 2.
  Package Your Items

  Securely place the unused items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location using the provided shipping label within 7 days of generating your return request.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.